Terms of Service

Welcome to Pantro. By downloading, accessing, or using the Pantro mobile application or website ("Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our Service.

1. Acceptance of Terms

By creating an account or using Pantro, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

2. Eligibility

You must be at least 13 years old to use Pantro. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

3. Account Registration

To use certain features of Pantro, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Description of Service

Pantro is a pantry management and recipe discovery application that helps you:

  • Track food items in your pantry with expiration dates
  • Discover recipes based on available ingredients
  • Generate personalized recipes using AI technology
  • Create and manage shopping lists
  • Scan receipts and fridges to add items automatically
  • Receive notifications about expiring items

5. AI-Powered Features

Pantro uses artificial intelligence to provide recipe recommendations, generate recipes, analyze images, and provide other features. You acknowledge and agree that:

  • AI-generated content is provided "as is" without guarantees of accuracy
  • Recipe suggestions may not account for all allergies, dietary restrictions, or food safety requirements
  • You are responsible for verifying ingredients and cooking instructions
  • AI features are subject to usage limits which may change over time

6. Subscriptions, Free Trial & Billing

Pantro offers optional paid subscriptions (Basic and Plus) purchased through Google Play. A subscription is not required to use the Service. By subscribing you agree that:

  • Subscriptions are billed monthly through your Google Play account and renew automatically until cancelled
  • You can cancel anytime in Google Play's Subscription Center; your plan stays active until the end of the paid period
  • Prices are shown before purchase and may change; changes apply from a future billing period after notice
  • Refunds are handled according to Google Play's refund policy and applicable consumer law

Free trial: New accounts receive free access to Plus-level features for a limited period (currently 14 days) starting at signup. No payment method is required and nothing is charged automatically — when the trial ends, your account moves to the Free plan unless you choose to subscribe. Invited beta testers may receive a longer access window.

7. User Content

You retain ownership of content you create or upload to Pantro, including personal recipes and pantry data. By using the Service, you grant us a limited license to:

  • Store and process your content to provide the Service
  • Use anonymized, aggregated data to improve our features
  • Display your content back to you across your devices

You agree not to upload content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights of others
  • Contains malicious code or harmful content
  • Attempts to exploit or harm other users

8. Analytics & Diagnostics

By using the Service, you agree that we may collect anonymous, first-party analytics data to understand feature usage, measure app performance, and improve the user experience. This includes:

  • Feature interaction events (e.g., which tabs are opened, number of items added)
  • Session duration and platform type
  • Error reports and crash diagnostics

Analytics data does not include the content of your food items, recipes, or personal information. We do not use analytics for advertising, cross-app tracking, or sharing with third parties. Analytics and diagnostic data is automatically deleted after 180 days. For more details, see our Privacy Policy.

9. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use automated tools to scrape or extract data
  • Circumvent usage limits or security measures
  • Impersonate others or provide false information
  • Share your account credentials with others

10. Intellectual Property

The Pantro application, including its design, features, code, and content (excluding user-generated content), is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

11. Third-Party Services

Pantro integrates with third-party services including cloud infrastructure, AI providers, and notification services. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party providers.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted or error-free
  • Recipe information will be accurate or suitable for your needs
  • The Service will meet your specific requirements
  • Data will always be preserved or accessible

Food Safety Notice: Always use your own judgment regarding food safety. Expiration dates are estimates and actual food safety depends on storage conditions and other factors.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR DAMAGES RELATED TO FOOD SAFETY OR DIETARY ISSUES, ARISING FROM YOUR USE OF THE SERVICE.

14. Indemnification

You agree to indemnify and hold harmless Pantro, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

15. Account Termination

You may delete your account at any time through the app settings. We may suspend or terminate your account if you violate these Terms.

Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

16. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, through in-app notifications. Continued use of the Service after changes constitutes acceptance of the modified Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration or in courts of competent jurisdiction.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Us

If you have questions about these Terms of Service, please contact us at:

support@pantro.app